Privacy Policy

Last updated: October 2025

Company Name: UK Link Green Climate LTD

Email: info@uklinkgreenclimate.com

Phone: 075 00 685 679

1. Introduction

At UK Link Green Climate LTD, we respect your privacy and are committed to protecting your personal data.
This policy explains how we collect, use, store, and protect your information when you visit our website, submit a contact form, or apply for funding under the ECO4 scheme.

2. What Data We Collect

We may collect and process the following personal data:

Full name
Address and postcode
Email address
Phone number
Property details (for eligibility under ECO4)
Energy usage or home efficiency details (where applicable)

We only collect data that is necessary to process your enquiry or ECO4 grant application.

3. How We Use Your Data

Your information is used for:

Processing your ECO4 grant enquiry or application
Contacting you regarding eligibility or installation
Providing quotations and arranging surveys
Sending updates or confirmations related to your project
Fulfilling legal or regulatory obligations (such as compliance with PAS2030 standards)

We do not sell or share your data with any third parties for marketing purposes.
Your data may be shared only with our trusted installers, assessors, or government scheme administrators to process your ECO4 application.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Consent: When you fill out a form or agree to be contacted.
Contract: When processing your application or providing a service.
Legal obligation: When required by UK law or energy scheme regulations.
Legitimate interest: For follow-ups or to improve our services.

5. Data Storage and Security

We store your data securely using encrypted systems and secure UK-based servers.
Access to your personal information is restricted to authorized staff only.
We retain your data only for as long as necessary to fulfil the purpose it was collected for — typically up to 6 years for compliance with ECO4 records.

6. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request a copy of your data
Withdraw consent at any time

To exercise these rights, please contact us at info@uklinkgreenclimate.com.

7. Cookies

Our website may use cookies to improve your browsing experience and analyze site performance.
You can control or disable cookies in your browser settings at any time.

8. Third-Party Links

Our website may include links to external sites (e.g., social media or government grant portals).
We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.